Privacy Policy

Last Updated: September 1 2025

Primex Navigator Ltd. (“Primex CRM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and CRM platform.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, billing details.

  • Account Information: Login details, preferences, and settings.

    Usage Data: How you interact with our website and platform (IP address, browser type, pages visited).

  • Payment Information: Processed securely through third-party providers; we do not store card details.

2. How We Use Your Information

We use your data to:

  • Provide and improve our CRM services.

  • Process transactions and manage billing.

  • Communicate with you about updates, support, or marketing (with your consent).

  • Ensure security, prevent fraud, and comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Service Providers: For hosting, payment processing, or analytics.

  • Legal Authorities: If required to comply with law or protect our rights.

  • Business Transfers: If our company merges, is acquired, or undergoes restructuring.

4. Data Storage & Security

  • Your data is stored on secure servers within the UK or trusted providers.

  • We implement technical and organizational measures to protect your information.

  • Despite safeguards, no system is 100% secure.

5. Your Rights (GDPR)

As a user in the UK/EU, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to certain processing.

  • Data portability (receive a copy in a structured format).

  • Withdraw consent at any time.

To exercise these rights, contact us at [email protected]

6. Cookies

We use cookies to enhance user experience, analyze traffic, and provide personalized services. You may disable cookies in your browser, but some features may not work properly.

7. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Primex Navigator Ltd.
Registered in Wales, United Kingdom